- To add the KOA Rewards to the reservation, first locate the reservation, then click Edit reservation.
- Next, go into the Guest information
- Select Choose New Guest
- Here, you can search the KOA Rewards number if you have it, or the guest ‘s last name and zip code to narrow search parameters.
- Searching by the KOA Rewards number it is easiest to start the search with v:, this tells K2 that you are searching only for a KOA Rewards number (v:123456).
- Once located, click on the guest’s name in the list below, and then Save Guest Information.
- Continue saving down through each section,
- In Stay Charges, click Accept New Charges to bring discount into view.
- This should now show the guest’s KOA Rewards on the reservation.
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