Booking Chart – Swap Sites

We will first look at swapping sites for an individual reservation:

• Once the booking chart is open, locate the reservation that you are wanting to swap sites.
• If no one is on the site you are wanting to move the guest to, simply click and drag the reservation you are wanting to change sites for.
• Confirm the change you are wanting to do.
• This will refresh the booking chart and show your reservation now on the new site that you assigned it to.

Now let’s take a take a look at swapping sites between reservations:

• Locate the reservation on the booking chart you are wanting to swap.
• Once you have located the reservation, click the pencil icon at the top of the screen.
• Drag and drop the reservation to the site where another reservation is on.
• Drag and drop the existing reservation on the site to the new site.
• Click Save in the upper right-hand corner.
• You will receive a pop-up indicating specifics about the swap you are performing that need to be acknowledged before proceeding. 
  • Price changes in pricing groups due to the swap, it will prompt you if you want to update the charges, or keep them as they were. 
  • It will also prompt you if there are specifics to the site swap such as max people in party too big for the site.
• Click Move Reservations to complete the site swap
• Click Save in the upper right-hand corner.
• Please note: Site swapping between reservations requires the reservations to be in the same status. You cannot swap a upcoming and on site reservations for example.