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Knowledge Base

Checking Out a Reservation

Now it's time to check out reservations, so let's take a stroll through K2 to see the multiple ways on how to check out reservations.

There are 2 ways to check out reservations within K2:

  1. Checking out a single reservation:
    • On the Home screen, click On Site.
    • Find the guest and click anywhere in their row.
    • Click Check Out.
      • If there is a current due on the reservation, you will be notified that payments are incomplete. You will have to complete the payment section before being able to check out the reservation.
  2. Checking out multiple guests:
    • On the Home screen, click the swinging door icon on the left side of the K2 menu.
    • Select the reservations you would like to Check Out.
    • Click Check Out Guests.

Early Check Out

  • On the Home screen, click On Site.
  • Find guest and click anywhere in their row.
  • Click Check Out.
  • Update Departure Date and mark to Give a Refund (if applicable).
  • If checking out within an hour of check In, the One Hour Guarantee policy will automatically be enforced and a refund will be Issued.
  • Complete items listed in red box at top.
  • Click Check Out to finish.

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