Create a New Short Term Reservation

Creating a New Short Term Reservation:

• Start a new short-term reservation by clicking the phone icon labeled Reservation.
• Start with either Guest Information or Stay Information (for a price quote).
• Enter the Guest Information:
  • When searching for a guest, input either of the following:
    • KOA Rewards Number “v:1ABT7E”
    • Phone Number “p:4065555211”
    • First Name, Last Name, and ZIP/Postal Code (separated by a space)
  • Inputs not recommended:
    • Single letter
    • First name or Last name only
    • Partial email address
  • Confirm their Information and click Next.
  • If they are not in K2, click Choose New Guest to add them.
  • Click Save.
• Enter the Stay Information
  • Click Search, then select from Available Pricing Groups.
• Sell/Renew KOA Rewards if applicable.
  • Click Save
• Apply Discounts.
  • Click Save.
• Ask Additional Questions.
  • Click Save.
• Confirm reservation details and charges.
• Take payment and click Book Reservation to finish.

How to Edit a Reservation

• On the Home screen, click Arrivals.
• Find guest and click anywhere in their row.
• Click Edit Reservation to change any details.