Knowledge Base

KOA Rewards – Pay with Points

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Is the guest ready to redeem their KOA Reward Points?
  • In the Payments widget, select Pay with Points
  • Select the Available Rewards from the dropdown
    • Rewards shown are based on guests’ point availability.
  • Select Apply Payment
    • In the payment history, Pay with Points payments are separated out from other payments.


  • Pay with Points can be used in $10, $25 and $50 increments
  • Maximum Pay with Points per reservation is $50.00
  • If Pay with Points amount is greater than total cost of stay, guest is refunded the difference owed to them.
  • Campgrounds cover 50% of Pay With Points used, KOA will cover the other 50%.

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